Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

As we operate internationally and the majority of our computer systems are currently based in Canada, your personal data will be processed by The Software ADD Ltd. in Canada where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If you submit information with this site, your doing so constitutes consent to the collection and/or processing in Canada of your personally identifiable information.

This notice applies to all information collected or submitted on The Software ADD Ltd. website.

If you visit our site to browse, or to read or download information such as company information, services, images, or press releases we collect and store the following: the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site.  

On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:  name, postal address, email address, telecom address (such as telephone number, mobile phone number, fax number, and so on).

The Software ADD Ltd. does not distribute, sell, share, or otherwise divulge information gathered about users on this site to parties not affiliated with The Software ADD Ltd. Please note that any information or material sent to The Software ADD Ltd. will be deemed NOT to be confidential.

We do not use "cookies" on this public site.

We use non-identifying and aggregate information to better design our website. For example, we use IP addresses information to measure the number of visitors to the different sections of our site.

If you choose to identify yourself by sending us an email (e.g., when you provide us with feedback regarding this privacy policy), or otherwise communicate with us, we may store any personally identifiable information provided by you for a limited time. Please be aware that we will not knowingly accept any correspondence from anyone under the age of 13. By sending us any correspondence, you are confirming that you are 13 years of age or older.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Despite the best efforts of The Software ADD Ltd. to protect your personal information, The Software ADD Ltd. cannot ensure or warrant the security of any information you transmit to us, or to or from our online services or links to third party sites. If you send us an email you should know that email is not necessarily secure against interception.

The site is not designed for children. The Software ADD Ltd. does not target children for the site, nor do we solicit data, or knowingly collect personally identifiable information from them.

We reserve the right to modify this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will post any such changes on the Web page where the Privacy Policy is located on the site so that you will always be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Please check this Web page periodically for changes. Your continued use of the site following the posting of changes to this Privacy Policy means that you accept the changes to the policy.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.

Information attained by the site is used only for the intended purpose stated at the time that the information is collected. We will make a sincere effort to respond to your requests to correct personal information inaccuracies in a timely manner.

Should you have other questions or concerns about these privacy policies, please send us an email at info@softwareadd.ca.